Personal Information we collect
Contact information (such as email address, phone number, and mailing address)
Order and payment information
Brand of shoe/boot sent for resoling
How and which Services are used
Information provided to us through means such as social media or when you contact us through our website.
How we use Personal Information
Facilitate the processing of payment transactions
Respond to requests and inquiries
How we share Personal Information
Resole Patrol does not share the personal information of customers
Resole Patrol guarantee our work for 6 months; if you have a problem with the resole within this period, we'll first ask for a few pics of the shoe or boot; if there's a clear problem, we'll provide a shipping label so you can send it back for review and repair. If it's our fault, we'll fix it and return; if we feel the problem has to do with excessive wear, we'll call you to try and work something out. We want to keep customers, not lose them.